Frequently Asked Questions

We provide answers to common questions about counseling services, approaches, confidentiality, and policies to inform potential clients.

  • What is counselling?

    Counselling offers you a confidential space, where you can talk about your problems or difficulties.

  • How can counselling help?

    Counselling gives you the opportunity to reflect, explore, and understand how your thoughts, feelings & behaviour may contribute to the way you relate to yourself and others.

    We will listen to your concerns in a non- judgmental, and empathic way (putting ourselves in your shoes)

  • Do counsellors give advice?

    Counsellors do not give direct advice but will help you to find your own answers and develop strategies to help with your concerns.

  • What is counselling used for?

    People seek counselling for a wide range of reasons, such as:

    Anxiety, Bereavement, Depression, Eating disorder, Low self-esteem, Lack of confidence, Relationship problems, Childhood related issues, Stress, Feeling overwhelmed, Family problems, Work difficulties, etc...

  • How will my progress be monitored within counselling?

    We will conduct regular reviews to monitor your progress and ensure that you achieve your therapeutic goals.

  • What type of counselling is on offer?

    We provide long-term and short-term counselling, depending on your individual needs.

  • Are there different counselling formats?

    Yes, We provide:

    1. Face to face
    2. Telephone
    3. Online
  • What are the different counselling approaches used?



    Cognitive Behavioural Therapy (CBT)


  • How long are the counselling sessions?

    The initial assessment lasts for 50 minutes and the counselling sessions are for 50 minutes thereafter. This is usually on a weekly basis.

  • Are the sessions treated in confidence?

    Yes, everything that is discussed in the session is strictly confidential.

  • Cancellation policy?

    Please provide a minimum of 48 hours notice if you wish to cancel a session. If possible, we will try to reschedule our appointment. 

    The full fee will be charged for sessions cancelled with less than 48 hours notice.  

  • Do you suggest recommended reading/resources

    Yes, We suggest recommended reading on the presenting issue and support you to achieve your desired outcome.

Our C.E.O

I am an experienced, fully qualified counsellor and a member of the British Association for Counselling and Psychotherapy (BACP). I work within the organisation’s ethical framework. I am registered on the counselling/psychotherapist register.

Call us Directly At

020 8263 2386
0787 9897063

Chat With Us

We can help with issues such as:

  • Anxiety
  • Relationships
  • Depression
  • Family problems
  • Panic attacks
  • Postnatal Depression
  • Abuse
  • Childhood related issues
  • Bereavement / loss
  • Low self-esteem
  • Self Harm
  • Trauma
  • Cultural & Ethnicity Issues
  • Health Issues
  • Loneliness
  • Suicidal thoughts
  • Work
  • Stress
  • Lack of confidence
  • Codependency
  • and many more.

We can help with issues such as:

  • Depression
  • Anxiety
  • Attachment issues
  • Health Issues & Loneliness
  • Cultural and Ethnicity
  • Managing Emotions
  • Relationships & Family problems
  • Childhood Trauma
  • Self-Esteem
  • Bereavement

We can help with issues such as:

  • Communication
  • Managing Arguments and Conflict
  • Affairs /Infidelity
  • Emotional and Sexual Intimacy
  • Shame and Vulnerability
  • Trust
  • Separation
  • Dealing with Change
  • Financial Issues
  • Family and Parenting